support@bitrex.io

account@bitrex.io

Welcome to bitrex.io !

Don't limit yourself to get maximum profit! Feel the power of your investments and be successful with TENO Profit today!

Frequently Asked Question

Who can participate in this program?

Everyone can participate in this program. We accept investors from all over the world.

All investors must be at least minimum legal age in their country to be able to open an account. In most countries, the minimum age is 18 years. Corporate clients and business enterprises must be duly incorporated and competent under applicable legislation.



How do I open my bitrex.io Account?

Registration is easy, just click on the REGISTRATION link above our website to create your personal account, fill up all the required information then don't forget to read and accepts our Terms of Service before clicking the "Join Today" Button.



How can I invest with bitrex.io?

To make a investment you must first become a member of bitrex.io. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.



Which e-currencies do you accept?

We accept Perfer Money, Payeer & BitCoin e-currencies.



I wish to invest with bitrex.io but I don't have an any ecurrency account. What should I do?

You can register an account at www.perfectmoney.is

Or You can register an account at www.blockchain.info

Or You can register an account at www.payeer.com



May I open several accounts in your program?

No. If we find that one member has more than one account, the entire funds will be frozen.



Who manages the funds?

These funds are managed by a team of bitrex.io investment experts.



How many investment plans you offer?

0.25% HOURLY FOR 240 HOURS ($25 - $3999)

200% AFTER 240 HOURS ($25 - $3999)

1.25% HOURLY FOR 120 HOURS ($4000 - $25000)

400% AFTER 120 HOURS ($4000 - $25000)



Do you offer compounding?

No, we don't offer any compounding, however, you can reinvest from your account balance again and again.



Do you pay in holidays?

Yes, we pay interest 7 days a week including holidays.



Does a daily profit paid directly to my currency account?

No, profits are gathered on your bitrex.io account and you can withdraw them anytime.



How can I check my account balances?

You can access the account information 24 hours, seven days a week over the Internet.



How much can I deposit? Is there a maximum limit?

The minimum deposit is just $25, and the maximum deposit for each deposit is $25000.



What is the minimum and maximum amount that I can withdraw?

You can make withdrawal request of any amount that is more than $0.1 and there is no maximum withdrawal limit.



How long does it take for my deposit to be added to my account?

Your account will be updated as fast, as you deposit.



My deposit is not credited to my account, what i do now ?

In any case that your deposit failed to appear on your account instantly or for BTC deposit failed to appear within 2 hours. Contact our support group by sending emails to account@tenoprofit.com and our customer support will deal on your account accordingly. don't forget to add all the necessary information regarding your deposit transactions.



Can I do a direct deposit from my account balance?

Yes! To make a deposit from your bitrex.io account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.



Can I make an additional deposit to bitrex.io account once it has been opened?

Yes, you can but all transactions are handled separately.



How can I withdraw funds?

Login to your account using your username and password and check the Withdraw section.



After I make a withdrawal request, when will the funds be available on my ecurrency account?

All withdrawal are being processed manually 24/7, Our dedicated team for accounting and withdrawal screening are working round the clock to processed all withdrawals within 5 minutes upto 24 hours after your request.



Do you have any affiliate program?

Yes, we have. You will get 10% commission for every deposit made by your referrals.



Do I need to have an active deposit to participate in your affiliate program?

No, you don't need to have any deposit to join it. You can still earn referral commission from your active referrals.



May I withdraw referral commission or invest using it at any time?

Yes, you can withdraw it or deposit using it at any time.



May I bring my family members and classmates to your company to earn referral commission?

Yes, you may. You can still earn referral commission from your family members' deposits.



How can I change my e-mail address or password?

Log into your bitrex.io account and click on the "Account Information". You can change your e-mail address and password there.



What if I can't log into my account because I forgot my password?

Click forgot password link, type your username or e-mail and you'll receive your account information.



How can I change my password?

You can change your password directly from your members area by editing it in your personal profile.



My Question is not answer here, what should i do?

Our customer service are open 24/7 to help and answer all your inquiry.